MegaPath VoIP Reviews

The MegaPath VoIP reviews below were submitted to a variety of independent review sites, as well as to MegaPath directly.

MegaPath offers Voice solutions nationwide for single-site and multi-site businesses. Services include Hosted Voice, also known as Hosted Voice over IP (VoIP), Unified Communications, SIP Trunking, Enterprise Trunking, as well as traditional Analog POTS Lines and PRI Trunks. By delivering features that surpass the capabilities of traditional phone systems, MegaPath Voice services help companies reduce costs while improving personal and organizational productivity.

Hosted Voice is a cloud-based phone and collaboration solution designed to improve the way you do business. Compared to traditional phone systems, Hosted Voice offers more elite calling features to enhance productivity, mobility, and communications for every employee, branch, and mobile worker. Choose from a wide selection of desk phones as well as softphone clients, lower your long distance rates, and enjoy streamlined communications, scalability, and ease of management.

Integrate your communications like never before. MegaPath One Unified Communications connects more people, more simply. Voice & video conferencing, multi-party chat, and desktop sharing in an integrated team work space empower you to work, communicate, and collaborate more effectively than ever before. It works on your desktop, mobile phone, or tablet using just one phone number and keeps you in touch whether in the office or on the go.

Skype for Business Integration – MegaPath’s award-winning, business-class telephone system integrates with your Skype for Business client so you can make calls to any number on the worldwide telephone network from Skype for Business. Click-to-call from a corporate or personal contact list, phone numbers embedded in documents in Office 365 apps, or by using the Skype for Business dial pad. Use your Skype for Business desktop client and your MegaPath desk phone interchangeably for business calling.

SIP Trunking enables businesses with PBX equipment to simplify infrastructure, take advantage of modern VoIP technology, and lower costs by using an IP connection to pass voice and data traffic over a single broadband connection.

MegaPath Enterprise Trunking offers additional benefits for multi-location businesses such as free on-net calling between locations. Avoid the need to maintain multiple phone systems and vendors across business locations, and optimize network capacity and meet peak traffic requirements at each location by sharing resources across the enterprise.

For companies that prefer to keep their existing PBX, phones, and IP data network, Analog and PRI Trunking services from MegaPath offer the ability to tap into the cost savings of VoIP, working with a leading nationwide communications provider.

Voice Reviews

"MegaPath has been a great Partner..."

Rated 4/5 based on 5 customer reviews

"MegaPath has been a great Partner with all our VOIP home office services and users. Yousuf our PM [Project Manager] has been awesome keeping up with all our orders, moves and issues. We have not experienced any issues with them. Thanks."

(via Spiceworks), April 3, 2014

"Good pricing, service works well."

"Good pricing, service works well.The ability to have my phone at home ring as if it were just another extension in the office is nice and the help you can get setting things up is also a plus.

Pricing is attractive as well and the whole system makes life simpler for IT in general."

(via AeroCom), December 15, 2015

"Pricing is competitive and consistent. Support is exceptional…"

Rated 4/5 based on 5 customer reviews

"I have been a Megapath [sic] partner for almost 10 years. We have used them for VOIP and internet service for our customers throughout the U.S. We've been very fortunate to have a great account manager and access to the correct people that have made things happen in locations where connectivity was difficult.

We only recommend Megapath [sic] to our customers for internet access especially for enterprise customers.

Pricing is competitive and consistent. Support is exceptional, especially at level 2."

(via Spiceworks), April 30, 2014

"...voice quality is very crisp and clear..."

"Our business switched to MegaPath almost a year ago and we are very pleased with the service. The voice quality is very crisp and clear, the Customer Service is top notch and the sales department is very knowledgeable and helpful. We recently added another extension at a separate location over 100 miles away and you wouldn't even know the employee isn't in the next room. Also, all we had to do was plug in the phone and it worked perfectly with our current service. Excellent!"

(via Yelp), March 16, 2015

"MegaPath doesn't just talk customer service jargon, they are committed to successful relationships with their customers."

"We're using MegaPath for our small nonprofit's Internet and Phones. When we were shopping around, MegaPath had, by far, the most competitive prices and broadest selection of services; we got exactly what we need, no more, and no compromises. I also have to say, the install process and porting our service from our prior provider was mind-blowingly organized. It was a case study for me in how to project-manage a complex process. The MegaPath crew walked us through every step of the way, was accommodating to our schedule, and was prompt in their responses to our inquiries. We had an early bandwidth issue, and the support crew was on it quickly with a repair. They even scheduled an appointment to train us in the customer portal. It is clear that in all areas, from sales through support, MegaPath doesn't just talk customer service jargon, they are committed to successful relationships with their customers."

(via Google Plus), June 23, 2015

"Tech support has been very responsive…"

"I am an IT professional and own and operate a company specializing in technology for the small business sector. I have been using Megapath's [sic] hosted voice for some of my clients for a few of years now. These clients have multiple locations as well as teleworkers and their desired call flow can be rather fluid at times. I have been very pleased with the flexibility of the system. Tech support has been very responsive and the technicians themselves are knowledgeable. I recently setup a call center for a client and was impressed with the web based supervisor app that allows you to see all of the activity associated with the call center agents. A great way to make sure employees are handling both call flow and the calls with customers themselves properly. So far after a few years I am still very pleased with the service."

(via Yelp), October 3, 2014

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Have feedback or interested in providing a MegaPath review? Email us at connectme@megapath.com.