MegaPath Service & Support Reviews

The MegaPath Support reviews below were submitted to a variety of independent review sites, as well as to MegaPath directly.

MegaPath customers think the world of our competitive pricing, reliable service, fast installations, fastidious installers, and knowledgeable account reps. Check out the MegaPath support reviews below to see what they think of our outstanding customer support staff.

We back our reliable, business-class services with U.S.-based, expert support available 24 hours a day, 7 days a week, every day of the year. Our friendly, helpful support staff have the technical knowledge to answer your questions and resolve any issues quickly. We also provide a wealth of user guides, user and administrator training, and other resources for our Voice and Unified Communications customers in our online Voice Learning Center. And, MegaPath customers have access to an easy-to-use self-service portal, where they can request technical support, pay their bill, and purchase, view, and manage services.

MegaPath customers can use self-service or select expert assistance. Online resources are always available, whether you need to chat with a support representative, pay your bill, download a phone user guide, order new service, or request training. Do all of this—and more—whenever and wherever it’s convenient for you.

Contact MegaPath any time, any day, and we’ll answer, with teams of knowledgeable customer support experts ready to assist 24/7/365. Call, chat, or sign into our customer portal to submit a support ticket.

 

"MegaPath has been a great Partner..."

Rated 4/5 based on 5 customer reviews

"MegaPath has been a great Partner with all our VOIP home office services and users. Yousuf our PM [Project Manager] has been awesome keeping up with all our orders, moves and issues. We have not experienced any issues with them. Thanks."

(via Spiceworks), April 3, 2014

"...very pleased with the service, speed is as promised, never had a issue..."

Rated 5/5 based on 5 customer reviews

"We are currently with MegaPath for 4 months, we are very pleased with the service, speed is as promised never had a issue, and the price was very competitive."

(via Spiceworks), January 21, 2015

Learn more about: Data

"MegaPath came through for us."

Rated 5/5 based on 5 customer reviews

"Transition to new location and phones - We moved one of our office locations and upgraded to new Polycom phone sets at both sites. The sales, project management and technical staff at MegaPath helped us to find the best service and equipment solution for interfacing with the building infrastructure and worked with the building owner's IT department located in Italy. In the end, MegaPath came through for us."

(via VoipReview.org), November 13, 2014

"...efficient and reliable technical support!"

"I work for a manufacturer of VoIP devices that are often integrated with Megapath [sic]. Among the many sales and technical support departments for hosted VoIP providers, Megapath [sic] stands out as providing efficient and reliable technical support! "

(via Yelp), April 22, 2014

"...light years ahead of our previous provider..."

Rated 5/5 based on 5 customer reviews

“All I can say is that Megapath (sic) is light years ahead of our previous provider. Our monthly bill is much lower, the features are great and our limited interactions with customer support have been positive.”

(via WhichVoIP), March 07, 2016

"...Kind, helpful, friendly, and with the kind of attitude you can only hope and wish for when dealing with a telecom company..."

"I don’t know where you find the people you hire to work for MegaPath; but without exception, every single person I have spoken to at MegaPath has been such a pleasure to deal with! Kind, helpful, friendly, and with the kind of attitude you can only hope and wish for when dealing with a telecom company. Please pass on this message, along with my thanks, to the management of MegaPath. All the best, Vickie."

(via email), May 4, 2014

More Results:

Have feedback or interested in providing a MegaPath review? Email us at connectme@megapath.com.