MegaPath Service & Support Reviews

The MegaPath Support reviews below were submitted to a variety of independent review sites, as well as to MegaPath directly.

MegaPath customers think the world of our competitive pricing, reliable service, fast installations, fastidious installers, and knowledgeable account reps. Check out the MegaPath support reviews below to see what they think of our outstanding customer support staff.

We back our reliable, business-class services with U.S.-based, expert support available 24 hours a day, 7 days a week, every day of the year. Our friendly, helpful support staff have the technical knowledge to answer your questions and resolve any issues quickly. We also provide a wealth of user guides, user and administrator training, and other resources for our Voice and Unified Communications customers in our online Voice Learning Center. And, MegaPath customers have access to an easy-to-use self-service portal, where they can request technical support, pay their bill, and purchase, view, and manage services.

MegaPath customers can use self-service or select expert assistance. Online resources are always available, whether you need to chat with a support representative, pay your bill, download a phone user guide, order new service, or request training. Do all of this—and more—whenever and wherever it’s convenient for you.

Contact MegaPath any time, any day, and we’ll answer, with teams of knowledgeable customer support experts ready to assist 24/7/365. Call, chat, or sign into our customer portal to submit a support ticket.

 

"MegaPath is AWESOME!!"

Rated 4/5 based on 5 customer reviews

"MegaPath is AWESOME!! - Our growing business needed a new phone system and MegaPath has been great to work with. From the beginning our Project Manager was awesome at setting up our entire system and getting it up and running. Now anytime we have issues or question regarding our system, EVERY Voice Operations employee we speak with is courteous, knowledgeable, professional and wonderful to work with; they have worked hard to answer or fix any issues we have. This company is the way to go!!!"

(via VoipReview.org), December 8, 2014

"...the [MegaPath] VoIP phone system is working awesome!"

Rated 5/5 based on 5 customer reviews

"We're using MegaPath at one of our sales and service shops. Even though we are in a technology black hole, and wireless internet is our only option, the [MegaPath] VoIP phone system is working awesome! Running on a 6/6 Mbp/s connection and 7 phones we haven't had any issues with call quality or dropped calls. The phone manager has a plethora of features for how calls are routed, and there are plenty of support document [sic] to help you figure it out."

"If further support is needed, just give them a call and you will have a support rep that seems to enjoy his job, and is happy to help!"

(via Spiceworks), April 9, 2015

"Got installed fast!"

"Got installed fast! Awesome sales people and tech explained how he set up everything up. They were able to meet all of my needs. I have been installed for 20 days now and no problems."

(via Yelp), January 30, 2014

"...efficient and reliable technical support!"

"I work for a manufacturer of VoIP devices that are often integrated with Megapath [sic]. Among the many sales and technical support departments for hosted VoIP providers, Megapath [sic] stands out as providing efficient and reliable technical support! "

(via Yelp), April 22, 2014

"Choosing MegaPath has worked out really well for us."

"We've been with MegaPath for 1 year now. We switched over from AT&T who had very unreliable internet service. Choosing MegaPath has worked out really well for us. We now have consistent internet and really good speed with a great price."

(via Yelp), March 21, 2014

"They have always met their SLAs..."

"I have dealt with Covad for many years and the move to MegaPath was nothing more than a name change to me and my company. I have no issues with support – connection – equipment issues. They have always met their SLAs that they have...I have to say since I started using Covad/MegaPath – I have not missed a startup date at one of my branches."

, March 14, 2015

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Have feedback or interested in providing a MegaPath review? Email us at connectme@megapath.com.