MegaPath Service & Support Reviews

The MegaPath Support reviews below were submitted to a variety of independent review sites, as well as to MegaPath directly.

MegaPath customers think the world of our competitive pricing, reliable service, fast installations, fastidious installers, and knowledgeable account reps. Check out the MegaPath support reviews below to see what they think of our outstanding customer support staff.

We back our reliable, business-class services with U.S.-based, expert support available 24 hours a day, 7 days a week, every day of the year. Our friendly, helpful support staff have the technical knowledge to answer your questions and resolve any issues quickly. We also provide a wealth of user guides, user and administrator training, and other resources for our Voice and Unified Communications customers in our online Voice Learning Center. And, MegaPath customers have access to an easy-to-use self-service portal, where they can request technical support, pay their bill, and purchase, view, and manage services.

MegaPath customers can use self-service or select expert assistance. Online resources are always available, whether you need to chat with a support representative, pay your bill, download a phone user guide, order new service, or request training. Do all of this—and more—whenever and wherever it’s convenient for you.

Contact MegaPath any time, any day, and we’ll answer, with teams of knowledgeable customer support experts ready to assist 24/7/365. Call, chat, or sign into our customer portal to submit a support ticket.

 

"...good and stable provider of network services."

"I've always had responsive service from MP [MegaPath] to resolve an issue. Their level 2 and Core/design guys are good. I utilize their services from WAN design, credit card services to SSL access. I feel Megapath [sic] is a good and stable provider of network services. They definitely deserve consideration when making a decision when choosing a provider."

(via Yelp), 2013

"...quick to respond."

Rated 5/5 based on 5 customer reviews

"We've had issues with our dsl service for the internet, but whenever we called Megapath [sic], they were quick to respond. They worked well with other providers to isolate the problems and get them resolved. Provided new options for alternative types of service and we are currently getting a new T1 line installed."

(via VoipReview.org), October 7, 2014

"They provide good quality service at a reasonable price."

"I've been recommending MegaPath to my clients for quite some time.
Their sales reps are readily available and very knowledgeable.
They provide good-quality service at a reasonable price. 24 x 7 support."

(via Yelp), April 30, 2014

"We are extremely pleased…"

Rated 5/5 based on 5 customer reviews

"MegaPath was very diligent and timely with our Business cable order. Megapath's [sic] Project Management team kept us informed and up to date on the necessary TWC build process, installation time frame, completion date of build and provided exemplary customer service and technical support throughout the entire process. We are extremely pleased with our MegaPath experience!"

(via Spiceworks), 2014

"...very pleased with the service, speed is as promised, never had a issue..."

Rated 5/5 based on 5 customer reviews

"We are currently with MegaPath for 4 months, we are very pleased with the service, speed is as promised never had a issue, and the price was very competitive."

(via Spiceworks), January 21, 2015

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"GREAT service!"

"GREAT service! Helpful, Considerate, Patient and Exceptional Follow-up!"

(via Yelp), September 26, 2013

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Have feedback or interested in providing a MegaPath review? Email us at connectme@megapath.com.