MegaPath Service & Support Reviews

The MegaPath Support reviews below were submitted to a variety of independent review sites, as well as to MegaPath directly.

MegaPath customers think the world of our competitive pricing, reliable service, fast installations, fastidious installers, and knowledgeable account reps. Check out the MegaPath support reviews below to see what they think of our outstanding customer support staff.

We back our reliable, business-class services with U.S.-based, expert support available 24 hours a day, 7 days a week, every day of the year. Our friendly, helpful support staff have the technical knowledge to answer your questions and resolve any issues quickly. We also provide a wealth of user guides, user and administrator training, and other resources for our Voice and Unified Communications customers in our online Voice Learning Center. And, MegaPath customers have access to an easy-to-use self-service portal, where they can request technical support, pay their bill, and purchase, view, and manage services.

MegaPath customers can use self-service or select expert assistance. Online resources are always available, whether you need to chat with a support representative, pay your bill, download a phone user guide, order new service, or request training. Do all of this—and more—whenever and wherever it’s convenient for you.

Contact MegaPath any time, any day, and we’ll answer, with teams of knowledgeable customer support experts ready to assist 24/7/365. Call, chat, or sign into our customer portal to submit a support ticket.

 

"They are Terrific."

"When our company relocated, it was time for a change. We had another phone company, that we were not happy with. Phone calls that were dropped often, and customers saying that they couldn't hear us. We used a broker to find us the best fit for our growing company. Megapath [sic] was highly recommended. I worked with all the different departments from beginning to end, and all departments worked well at getting the job down. When I have had to address tech support, they have been 100% on point. From training, on how to use the features on the new phones, to the different services that would enhance our business. They are Terrific. I would recommend Megapath [sic] to anyone needing new service."

(via Yelp), January 14, 2015

"Our account rep... is absolutely wonderful."

"The Salvation Army works with megapath [sic] on many projects. Our account rep Yousuf khan is absolutely wonderful. He does everything we ask, and works with a sense of urgency. We recommend Yousuf and the irvine megapath [sic] team for all of your telecom needs."

(via Yelp), December 27, 2013

"...bent over backwards to make sure our business was not interrupted."

Rated 4/5 based on 5 customer reviews

"VOIP for an Insurance Agency - After moving into our new location our old company had delayed our port and MegaPath set up temp numbers to forward and sent 3g hotshots so our office could function due to a speed issue with the dsl line. These people bent over backwards to make sure our business was not interrupted.

I would recommend Megapath [sic] to others based on my initial experience with them and feedback from co-workers."

(via VoipReview.org), November 12, 2014

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Have feedback or interested in providing a MegaPath review? Email us at connectme@megapath.com.