MegaPath Service & Support Reviews

The MegaPath Support reviews below were submitted to a variety of independent review sites, as well as to MegaPath directly.

MegaPath customers think the world of our competitive pricing, reliable service, fast installations, fastidious installers, and knowledgeable account reps. Check out the MegaPath support reviews below to see what they think of our outstanding customer support staff.

We back our reliable, business-class services with U.S.-based, expert support available 24 hours a day, 7 days a week, every day of the year. Our friendly, helpful support staff have the technical knowledge to answer your questions and resolve any issues quickly. We also provide a wealth of user guides, user and administrator training, and other resources for our Voice and Unified Communications customers in our online Voice Learning Center. And, MegaPath customers have access to an easy-to-use self-service portal, where they can request technical support, pay their bill, and purchase, view, and manage services.

MegaPath customers can use self-service or select expert assistance. Online resources are always available, whether you need to chat with a support representative, pay your bill, download a phone user guide, order new service, or request training. Do all of this—and more—whenever and wherever it’s convenient for you.

Contact MegaPath any time, any day, and we’ll answer, with teams of knowledgeable customer support experts ready to assist 24/7/365. Call, chat, or sign into our customer portal to submit a support ticket.

 

“…sales team and support have been wonderful…”

Rated 5/5 based on 5 customer reviews

“I would recommend this company. Even though we have had a couple bumps in the road, the sales team and support have been wonderful to work with. They have done everyone in [their] power to help in all aspects of the install. The training that you get with the packages was very helpful and the instructors were great in answering all of our questions.”

(via Trustpilot),

"…great job keeping me informed"

Rated 4/5 based on 5 customer reviews

"We are a new customer with Megapath [sic] for internet backup services. Megapath has done a great job keeping me informed on installation and construction at multiple locations."

(via Spiceworks), January 21, 2015

"So far so good, I do recommend these guys..."

"We recently moved our corporate office and replaced our T1 service, with MegaPath bonded T1 3.0M service. The salesman was on top of everything and the install went very smoothly. So far everything has been great. Tech support was quick when I called in about our IP block and router setup. So far so good, I do recommend these guys, if you are looking for good prices and good service."

(via Yelp), March 4, 2014

"...very receptive and helpful to our needs..."

"Our company recently signed up with Megapath [sic]. I called to set up service for the new location we are opening, and I have to say, it went extremely smooth! The customer service was good, and my rep, Nicholas, was very receptive and helpful to our needs and one of the reasons we chose Megapath [sic] over other services. So far, so good."

(via Yelp), November 12, 2013

"...we ended up with state of the art telecommunications features."

Rated 5/5 based on 5 customer reviews

"We are a small architectural firm with 15 employees and our phones are one of our most important tools. We needed to save money, but maintain all of the features a large company has as far as telecommunications resources are concerned. Megapath [sic] helped us with both, we saved money over our traditional phone service including eliminating our PBX technician costs and we ended up with state of the art telecommunications features."

(via VoipReview.org), January 24, 2014

"We are extremely pleased…"

Rated 5/5 based on 5 customer reviews

"MegaPath was very diligent and timely with our Business cable order. Megapath's [sic] Project Management team kept us informed and up to date on the necessary TWC build process, installation time frame, completion date of build and provided exemplary customer service and technical support throughout the entire process. We are extremely pleased with our MegaPath experience!"

(via Spiceworks), 2014

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Have feedback or interested in providing a MegaPath review? Email us at connectme@megapath.com.