MegaPath Service & Support Reviews

The MegaPath Support reviews below were submitted to a variety of independent review sites, as well as to MegaPath directly.

MegaPath customers think the world of our competitive pricing, reliable service, fast installations, fastidious installers, and knowledgeable account reps. Check out the MegaPath support reviews below to see what they think of our outstanding customer support staff.

We back our reliable, business-class services with U.S.-based, expert support available 24 hours a day, 7 days a week, every day of the year. Our friendly, helpful support staff have the technical knowledge to answer your questions and resolve any issues quickly. We also provide a wealth of user guides, user and administrator training, and other resources for our Voice and Unified Communications customers in our online Voice Learning Center. And, MegaPath customers have access to an easy-to-use self-service portal, where they can request technical support, pay their bill, and purchase, view, and manage services.

MegaPath customers can use self-service or select expert assistance. Online resources are always available, whether you need to chat with a support representative, pay your bill, download a phone user guide, order new service, or request training. Do all of this—and more—whenever and wherever it’s convenient for you.

Contact MegaPath any time, any day, and we’ll answer, with teams of knowledgeable customer support experts ready to assist 24/7/365. Call, chat, or sign into our customer portal to submit a support ticket.

 

"The MegaPath team made it easy and the voice quality is amazing."

"The transition to Megapath [sic] went very smoothly. The setup of the equipment was very professional and the port of the phone numbers was quick and painless... most of the users are not even aware that we changed providers. The Megapath team made it easy and the voice quality is amazing."

(via Google Plus),

"MegaPath is AWESOME!!"

Rated 4/5 based on 5 customer reviews

"MegaPath is AWESOME!! - Our growing business needed a new phone system and MegaPath has been great to work with. From the beginning our Project Manager was awesome at setting up our entire system and getting it up and running. Now anytime we have issues or question regarding our system, EVERY Voice Operations employee we speak with is courteous, knowledgeable, professional and wonderful to work with; they have worked hard to answer or fix any issues we have. This company is the way to go!!!"

(via VoipReview.org), December 8, 2014

"The customer service was great…"

Rated 5/5 based on 5 customer reviews

"MegaPath was the selected vendor of my company before I started working for them. I did not know the quality of the services that they provided until we had a major issue with our internal network and it was necessary MegaPath support. The customer service was great and they provided the replacement equipment in less that 24 hours."

(via Spiceworks), September 8, 2014

"Pricing is competitive and consistent. Support is exceptional…"

Rated 4/5 based on 5 customer reviews

"I have been a Megapath [sic] partner for almost 10 years. We have used them for VOIP and internet service for our customers throughout the U.S. We've been very fortunate to have a great account manager and access to the correct people that have made things happen in locations where connectivity was difficult.

We only recommend Megapath [sic] to our customers for internet access especially for enterprise customers.

Pricing is competitive and consistent. Support is exceptional, especially at level 2."

(via Spiceworks), April 30, 2014

"I had a great experience with Megapath install. I'm getting consistently good speeds..."

Rated 5/5 based on 5 customer reviews

"I had a great experience with Megapath [sic] install. Their installer was professional and well versed in networking. Everything was working flawlessly before he left and continues to work flawlessly. I'm getting consistently good speeds and have no trouble streaming and gaming. I would use Megapath over Comcast any day.

(via Spiceworks), July 15, 2015

"...bent over backwards to make sure our business was not interrupted."

Rated 4/5 based on 5 customer reviews

"VOIP for an Insurance Agency - After moving into our new location our old company had delayed our port and MegaPath set up temp numbers to forward and sent 3g hotshots so our office could function due to a speed issue with the dsl line. These people bent over backwards to make sure our business was not interrupted.

I would recommend Megapath [sic] to others based on my initial experience with them and feedback from co-workers."

(via VoipReview.org), November 12, 2014

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Have feedback or interested in providing a MegaPath review? Email us at connectme@megapath.com.