MegaPath Service & Support Reviews

The MegaPath Support reviews below were submitted to a variety of independent review sites, as well as to MegaPath directly.

MegaPath customers think the world of our competitive pricing, reliable service, fast installations, fastidious installers, and knowledgeable account reps. Check out the MegaPath support reviews below to see what they think of our outstanding customer support staff.

We back our reliable, business-class services with U.S.-based, expert support available 24 hours a day, 7 days a week, every day of the year. Our friendly, helpful support staff have the technical knowledge to answer your questions and resolve any issues quickly. We also provide a wealth of user guides, user and administrator training, and other resources for our Voice and Unified Communications customers in our online Voice Learning Center. And, MegaPath customers have access to an easy-to-use self-service portal, where they can request technical support, pay their bill, and purchase, view, and manage services.

MegaPath customers can use self-service or select expert assistance. Online resources are always available, whether you need to chat with a support representative, pay your bill, download a phone user guide, order new service, or request training. Do all of this—and more—whenever and wherever it’s convenient for you.

Contact MegaPath any time, any day, and we’ll answer, with teams of knowledgeable customer support experts ready to assist 24/7/365. Call, chat, or sign into our customer portal to submit a support ticket.

 

"We've had great service… over the past dozen years..."

Rated 5/5 based on 5 customer reviews

"We've had great service from MegaPath over the past dozen years that they have been working with us in our Washington, DC facility."

(via Spiceworks), 2014

"...Kind, helpful, friendly, and with the kind of attitude you can only hope and wish for when dealing with a telecom company..."

"I don’t know where you find the people you hire to work for MegaPath; but without exception, every single person I have spoken to at MegaPath has been such a pleasure to deal with! Kind, helpful, friendly, and with the kind of attitude you can only hope and wish for when dealing with a telecom company. Please pass on this message, along with my thanks, to the management of MegaPath. All the best, Vickie."

(via email), May 4, 2014

“…sales team and support have been wonderful…”

Rated 5/5 based on 5 customer reviews

“I would recommend this company. Even though we have had a couple bumps in the road, the sales team and support have been wonderful to work with. They have done everyone in [their] power to help in all aspects of the install. The training that you get with the packages was very helpful and the instructors were great in answering all of our questions.”

(via Trustpilot),

"GREAT service!"

"GREAT service! Helpful, Considerate, Patient and Exceptional Follow-up!"

(via Yelp), September 26, 2013

"I had a great experience with Megapath install. I'm getting consistently good speeds..."

Rated 5/5 based on 5 customer reviews

"I had a great experience with Megapath [sic] install. Their installer was professional and well versed in networking. Everything was working flawlessly before he left and continues to work flawlessly. I'm getting consistently good speeds and have no trouble streaming and gaming. I would use Megapath over Comcast any day.

(via Spiceworks), July 15, 2015

"My experience with MegaPath has been Positive!!"

"My experience with MegaPath has been Positive!! I have better phones and internet service at a much lower cost, and that's good to me. In addition a 24hrs phone support team and Sales team that is always ready to help."

(via Yelp), January 31, 2013

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Have feedback or interested in providing a MegaPath review? Email us at connectme@megapath.com.