MegaPath Service & Support Reviews

The MegaPath Support reviews below were submitted to a variety of independent review sites, as well as to MegaPath directly.

MegaPath customers think the world of our competitive pricing, reliable service, fast installations, fastidious installers, and knowledgeable account reps. Check out the MegaPath support reviews below to see what they think of our outstanding customer support staff.

We back our reliable, business-class services with U.S.-based, expert support available 24 hours a day, 7 days a week, every day of the year. Our friendly, helpful support staff have the technical knowledge to answer your questions and resolve any issues quickly. We also provide a wealth of user guides, user and administrator training, and other resources for our Voice and Unified Communications customers in our online Voice Learning Center. And, MegaPath customers have access to an easy-to-use self-service portal, where they can request technical support, pay their bill, and purchase, view, and manage services.

MegaPath customers can use self-service or select expert assistance. Online resources are always available, whether you need to chat with a support representative, pay your bill, download a phone user guide, order new service, or request training. Do all of this—and more—whenever and wherever it’s convenient for you.

Contact MegaPath any time, any day, and we’ll answer, with teams of knowledgeable customer support experts ready to assist 24/7/365. Call, chat, or sign into our customer portal to submit a support ticket.

 

"MegaPath keeps its commitments, and offers attentiveness and consistency of service..."

“MegaPath keeps its commitments, and offers attentiveness and consistency of service that we don’t see in other, larger providers.”

(via Customer Case Study), June 30, 2016

"They have always met their SLAs..."

"I have dealt with Covad for many years and the move to MegaPath was nothing more than a name change to me and my company. I have no issues with support – connection – equipment issues. They have always met their SLAs that they have...I have to say since I started using Covad/MegaPath – I have not missed a startup date at one of my branches."

, March 14, 2015

"My experience with MegaPath has been Positive!!"

"My experience with MegaPath has been Positive!! I have better phones and internet service at a much lower cost, and that's good to me. In addition a 24hrs phone support team and Sales team that is always ready to help."

(via Yelp), January 31, 2013

"Got installed fast!"

"Got installed fast! Awesome sales people and tech explained how he set up everything up. They were able to meet all of my needs. I have been installed for 20 days now and no problems."

(via Yelp), January 30, 2014

"...light years ahead of our previous provider..."

Rated 5/5 based on 5 customer reviews

“All I can say is that Megapath (sic) is light years ahead of our previous provider. Our monthly bill is much lower, the features are great and our limited interactions with customer support have been positive.”

(via WhichVoIP), March 07, 2016

"...we ended up with state of the art telecommunications features."

Rated 5/5 based on 5 customer reviews

"We are a small architectural firm with 15 employees and our phones are one of our most important tools. We needed to save money, but maintain all of the features a large company has as far as telecommunications resources are concerned. Megapath [sic] helped us with both, we saved money over our traditional phone service including eliminating our PBX technician costs and we ended up with state of the art telecommunications features."

(via VoipReview.org), January 24, 2014

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Have feedback or interested in providing a MegaPath review? Email us at connectme@megapath.com.