MegaPath Service & Support Reviews

The MegaPath Support reviews below were submitted to a variety of independent review sites, as well as to MegaPath directly.

MegaPath customers think the world of our competitive pricing, reliable service, fast installations, fastidious installers, and knowledgeable account reps. Check out the MegaPath support reviews below to see what they think of our outstanding customer support staff.

We back our reliable, business-class services with U.S.-based, expert support available 24 hours a day, 7 days a week, every day of the year. Our friendly, helpful support staff have the technical knowledge to answer your questions and resolve any issues quickly. We also provide a wealth of user guides, user and administrator training, and other resources for our Voice and Unified Communications customers in our online Voice Learning Center. And, MegaPath customers have access to an easy-to-use self-service portal, where they can request technical support, pay their bill, and purchase, view, and manage services.

MegaPath customers can use self-service or select expert assistance. Online resources are always available, whether you need to chat with a support representative, pay your bill, download a phone user guide, order new service, or request training. Do all of this—and more—whenever and wherever it’s convenient for you.

Contact MegaPath any time, any day, and we’ll answer, with teams of knowledgeable customer support experts ready to assist 24/7/365. Call, chat, or sign into our customer portal to submit a support ticket.

 

"...quick to respond."

Rated 5/5 based on 5 customer reviews

"We've had issues with our dsl service for the internet, but whenever we called Megapath [sic], they were quick to respond. They worked well with other providers to isolate the problems and get them resolved. Provided new options for alternative types of service and we are currently getting a new T1 line installed."

(via VoipReview.org), October 7, 2014

"…great job keeping me informed"

Rated 4/5 based on 5 customer reviews

"We are a new customer with Megapath [sic] for internet backup services. Megapath has done a great job keeping me informed on installation and construction at multiple locations."

(via Spiceworks), January 21, 2015

"...very pleased with the service, speed is as promised, never had a issue..."

Rated 5/5 based on 5 customer reviews

"We are currently with MegaPath for 4 months, we are very pleased with the service, speed is as promised never had a issue, and the price was very competitive."

(via Spiceworks), January 21, 2015

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"...light years ahead of our previous provider..."

Rated 5/5 based on 5 customer reviews

“All I can say is that Megapath (sic) is light years ahead of our previous provider. Our monthly bill is much lower, the features are great and our limited interactions with customer support have been positive.”

(via WhichVoIP), March 07, 2016

"My experience with MegaPath has been Positive!!"

"My experience with MegaPath has been Positive!! I have better phones and internet service at a much lower cost, and that's good to me. In addition a 24hrs phone support team and Sales team that is always ready to help."

(via Yelp), January 31, 2013

"MegaPath keeps its commitments, and offers attentiveness and consistency of service..."

“MegaPath keeps its commitments, and offers attentiveness and consistency of service that we don’t see in other, larger providers.”

(via Customer Case Study), June 30, 2016

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Have feedback or interested in providing a MegaPath review? Email us at connectme@megapath.com.