MegaPath Service & Support Reviews

The MegaPath Support reviews below were submitted to a variety of independent review sites, as well as to MegaPath directly.

MegaPath customers think the world of our competitive pricing, reliable service, fast installations, fastidious installers, and knowledgeable account reps. Check out the MegaPath support reviews below to see what they think of our outstanding customer support staff.

We back our reliable, business-class services with U.S.-based, expert support available 24 hours a day, 7 days a week, every day of the year. Our friendly, helpful support staff have the technical knowledge to answer your questions and resolve any issues quickly. We also provide a wealth of user guides, user and administrator training, and other resources for our Voice and Unified Communications customers in our online Voice Learning Center. And, MegaPath customers have access to an easy-to-use self-service portal, where they can request technical support, pay their bill, and purchase, view, and manage services.

MegaPath customers can use self-service or select expert assistance. Online resources are always available, whether you need to chat with a support representative, pay your bill, download a phone user guide, order new service, or request training. Do all of this—and more—whenever and wherever it’s convenient for you.

Contact MegaPath any time, any day, and we’ll answer, with teams of knowledgeable customer support experts ready to assist 24/7/365. Call, chat, or sign into our customer portal to submit a support ticket.

 

"They deliver a consistently good product..."

Rated 4/5 based on 5 customer reviews

"I have been ordering service with Megapath [sic] since it took over Covad. They deliver a consistently good product with good customer support and good technical support. I would recommend Megapath [sic] to other companies without hesitation."

(via Spiceworks), May 8, 2014

"...we ended up with state of the art telecommunications features."

Rated 5/5 based on 5 customer reviews

"We are a small architectural firm with 15 employees and our phones are one of our most important tools. We needed to save money, but maintain all of the features a large company has as far as telecommunications resources are concerned. Megapath [sic] helped us with both, we saved money over our traditional phone service including eliminating our PBX technician costs and we ended up with state of the art telecommunications features."

(via VoipReview.org), January 24, 2014

"Choosing MegaPath has worked out really well for us."

"We've been with MegaPath for 1 year now. We switched over from AT&T who had very unreliable internet service. Choosing MegaPath has worked out really well for us. We now have consistent internet and really good speed with a great price."

(via Yelp), March 21, 2014

"...bent over backwards to make sure our business was not interrupted."

Rated 4/5 based on 5 customer reviews

"VOIP for an Insurance Agency - After moving into our new location our old company had delayed our port and MegaPath set up temp numbers to forward and sent 3g hotshots so our office could function due to a speed issue with the dsl line. These people bent over backwards to make sure our business was not interrupted.

I would recommend Megapath [sic] to others based on my initial experience with them and feedback from co-workers."

(via VoipReview.org), November 12, 2014

"My experience with MegaPath has been Positive!!"

"My experience with MegaPath has been Positive!! I have better phones and internet service at a much lower cost, and that's good to me. In addition a 24hrs phone support team and Sales team that is always ready to help."

(via Yelp), January 31, 2013

“…sales team and support have been wonderful…”

Rated 5/5 based on 5 customer reviews

“I would recommend this company. Even though we have had a couple bumps in the road, the sales team and support have been wonderful to work with. They have done everyone in [their] power to help in all aspects of the install. The training that you get with the packages was very helpful and the instructors were great in answering all of our questions.”

(via Trustpilot),

More Results:

Have feedback or interested in providing a MegaPath review? Email us at connectme@megapath.com.