MegaPath Service & Support Reviews

The MegaPath Support reviews below were submitted to a variety of independent review sites, as well as to MegaPath directly.

MegaPath customers think the world of our competitive pricing, reliable service, fast installations, fastidious installers, and knowledgeable account reps. Check out the MegaPath support reviews below to see what they think of our outstanding customer support staff.

We back our reliable, business-class services with U.S.-based, expert support available 24 hours a day, 7 days a week, every day of the year. Our friendly, helpful support staff have the technical knowledge to answer your questions and resolve any issues quickly. We also provide a wealth of user guides, user and administrator training, and other resources for our Voice and Unified Communications customers in our online Voice Learning Center. And, MegaPath customers have access to an easy-to-use self-service portal, where they can request technical support, pay their bill, and purchase, view, and manage services.

MegaPath customers can use self-service or select expert assistance. Online resources are always available, whether you need to chat with a support representative, pay your bill, download a phone user guide, order new service, or request training. Do all of this—and more—whenever and wherever it’s convenient for you.

Contact MegaPath any time, any day, and we’ll answer, with teams of knowledgeable customer support experts ready to assist 24/7/365. Call, chat, or sign into our customer portal to submit a support ticket.

 

"...fantastically priced service that is saving us thousands of dollars..."

Rated 4/5 based on 5 customer reviews

"MegaPath, in my experience, has been nothing short of a treat to deal with. All of the interactions MegaPath and I had left me feeling informed and cared for as a customer.

"It’s one thing that MegaPath has a fantastically priced service that is saving us thousands of dollars a year in avoided costs, has a level of service guarantee, and can support that guarantee, but the customer service part is the most important to me."

(via Spiceworks), September 6, 2013

"My experience with MegaPath has been Positive!!"

"My experience with MegaPath has been Positive!! I have better phones and internet service at a much lower cost, and that's good to me. In addition a 24hrs phone support team and Sales team that is always ready to help."

(via Yelp), January 31, 2013

"Pricing is competitive and consistent. Support is exceptional…"

Rated 4/5 based on 5 customer reviews

"I have been a Megapath [sic] partner for almost 10 years. We have used them for VOIP and internet service for our customers throughout the U.S. We've been very fortunate to have a great account manager and access to the correct people that have made things happen in locations where connectivity was difficult.

We only recommend Megapath [sic] to our customers for internet access especially for enterprise customers.

Pricing is competitive and consistent. Support is exceptional, especially at level 2."

(via Spiceworks), April 30, 2014

"We've had great service… over the past dozen years..."

Rated 5/5 based on 5 customer reviews

"We've had great service from MegaPath over the past dozen years that they have been working with us in our Washington, DC facility."

(via Spiceworks), 2014

"So far so good, I do recommend these guys..."

"We recently moved our corporate office and replaced our T1 service, with MegaPath bonded T1 3.0M service. The salesman was on top of everything and the install went very smoothly. So far everything has been great. Tech support was quick when I called in about our IP block and router setup. So far so good, I do recommend these guys, if you are looking for good prices and good service."

(via Yelp), March 4, 2014

"MegaPath has been a great Partner..."

Rated 4/5 based on 5 customer reviews

"MegaPath has been a great Partner with all our VOIP home office services and users. Yousuf our PM [Project Manager] has been awesome keeping up with all our orders, moves and issues. We have not experienced any issues with them. Thanks."

(via Spiceworks), April 3, 2014

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Have feedback or interested in providing a MegaPath review? Email us at connectme@megapath.com.