MegaPath Service & Support Reviews

The MegaPath Support reviews below were submitted to a variety of independent review sites, as well as to MegaPath directly.

MegaPath customers think the world of our competitive pricing, reliable service, fast installations, fastidious installers, and knowledgeable account reps. Check out the MegaPath support reviews below to see what they think of our outstanding customer support staff.

We back our reliable, business-class services with U.S.-based, expert support available 24 hours a day, 7 days a week, every day of the year. Our friendly, helpful support staff have the technical knowledge to answer your questions and resolve any issues quickly. We also provide a wealth of user guides, user and administrator training, and other resources for our Voice and Unified Communications customers in our online Voice Learning Center. And, MegaPath customers have access to an easy-to-use self-service portal, where they can request technical support, pay their bill, and purchase, view, and manage services.

MegaPath customers can use self-service or select expert assistance. Online resources are always available, whether you need to chat with a support representative, pay your bill, download a phone user guide, order new service, or request training. Do all of this—and more—whenever and wherever it’s convenient for you.

Contact MegaPath any time, any day, and we’ll answer, with teams of knowledgeable customer support experts ready to assist 24/7/365. Call, chat, or sign into our customer portal to submit a support ticket.

 

"I would recommend Megapath…"

Rated 5/5 based on 5 customer reviews

"Account rep was very professional as well as helpful in providing possible solutions for our needs. I would recommend Megapath [sic] to others based on my initial experience with them and feedback from co-workers."

(via VoipReview.org), September 23, 2014

"They are Terrific."

"When our company relocated, it was time for a change. We had another phone company, that we were not happy with. Phone calls that were dropped often, and customers saying that they couldn't hear us. We used a broker to find us the best fit for our growing company. Megapath [sic] was highly recommended. I worked with all the different departments from beginning to end, and all departments worked well at getting the job down. When I have had to address tech support, they have been 100% on point. From training, on how to use the features on the new phones, to the different services that would enhance our business. They are Terrific. I would recommend Megapath [sic] to anyone needing new service."

(via Yelp), January 14, 2015

“Stellar Service!”

Rated 5/5 based on 5 customer reviews

“I have always received courteous, professional, and quick service regarding my issues. Most have been resolved on the first phone call.”

(via Trustpilot), August 10, 2017

"...light years ahead of our previous provider..."

Rated 5/5 based on 5 customer reviews

“All I can say is that Megapath (sic) is light years ahead of our previous provider. Our monthly bill is much lower, the features are great and our limited interactions with customer support have been positive.”

(via WhichVoIP), March 07, 2016

"...fantastically priced service that is saving us thousands of dollars..."

Rated 4/5 based on 5 customer reviews

"MegaPath, in my experience, has been nothing short of a treat to deal with. All of the interactions MegaPath and I had left me feeling informed and cared for as a customer.

"It’s one thing that MegaPath has a fantastically priced service that is saving us thousands of dollars a year in avoided costs, has a level of service guarantee, and can support that guarantee, but the customer service part is the most important to me."

(via Spiceworks), September 6, 2013

"MegaPath is AWESOME!!"

Rated 4/5 based on 5 customer reviews

"MegaPath is AWESOME!! - Our growing business needed a new phone system and MegaPath has been great to work with. From the beginning our Project Manager was awesome at setting up our entire system and getting it up and running. Now anytime we have issues or question regarding our system, EVERY Voice Operations employee we speak with is courteous, knowledgeable, professional and wonderful to work with; they have worked hard to answer or fix any issues we have. This company is the way to go!!!"

(via VoipReview.org), December 8, 2014

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Have feedback or interested in providing a MegaPath review? Email us at connectme@megapath.com.