MegaPath Service & Support Reviews

The MegaPath Support reviews below were submitted to a variety of independent review sites, as well as to MegaPath directly.

MegaPath customers think the world of our competitive pricing, reliable service, fast installations, fastidious installers, and knowledgeable account reps. Check out the MegaPath support reviews below to see what they think of our outstanding customer support staff.

We back our reliable, business-class services with U.S.-based, expert support available 24 hours a day, 7 days a week, every day of the year. Our friendly, helpful support staff have the technical knowledge to answer your questions and resolve any issues quickly. We also provide a wealth of user guides, user and administrator training, and other resources for our Voice and Unified Communications customers in our online Voice Learning Center. And, MegaPath customers have access to an easy-to-use self-service portal, where they can request technical support, pay their bill, and purchase, view, and manage services.

MegaPath customers can use self-service or select expert assistance. Online resources are always available, whether you need to chat with a support representative, pay your bill, download a phone user guide, order new service, or request training. Do all of this—and more—whenever and wherever it’s convenient for you.

Contact MegaPath any time, any day, and we’ll answer, with teams of knowledgeable customer support experts ready to assist 24/7/365. Call, chat, or sign into our customer portal to submit a support ticket.

 

“…sales team and support have been wonderful…”

Rated 5/5 based on 5 customer reviews

“I would recommend this company. Even though we have had a couple bumps in the road, the sales team and support have been wonderful to work with. They have done everyone in [their] power to help in all aspects of the install. The training that you get with the packages was very helpful and the instructors were great in answering all of our questions.”

(via Trustpilot),

"...bent over backwards to make sure our business was not interrupted."

Rated 4/5 based on 5 customer reviews

"VOIP for an Insurance Agency - After moving into our new location our old company had delayed our port and MegaPath set up temp numbers to forward and sent 3g hotshots so our office could function due to a speed issue with the dsl line. These people bent over backwards to make sure our business was not interrupted.

I would recommend Megapath [sic] to others based on my initial experience with them and feedback from co-workers."

(via VoipReview.org), November 12, 2014

"Our account rep... is absolutely wonderful."

"The Salvation Army works with megapath [sic] on many projects. Our account rep Yousuf khan is absolutely wonderful. He does everything we ask, and works with a sense of urgency. We recommend Yousuf and the irvine megapath [sic] team for all of your telecom needs."

(via Yelp), December 27, 2013

"...very receptive and helpful to our needs..."

"Our company recently signed up with Megapath [sic]. I called to set up service for the new location we are opening, and I have to say, it went extremely smooth! The customer service was good, and my rep, Nicholas, was very receptive and helpful to our needs and one of the reasons we chose Megapath [sic] over other services. So far, so good."

(via Yelp), November 12, 2013

"My experience with MegaPath has been Positive!!"

"My experience with MegaPath has been Positive!! I have better phones and internet service at a much lower cost, and that's good to me. In addition a 24hrs phone support team and Sales team that is always ready to help."

(via Yelp), January 31, 2013

"...extremely patient, helpful, proactive and current..."

"It’s been 1 year since we’ve signed with Megapath (Phone and T1 data) and a good one at that – Our sales rep has been extremely patient, helpful, proactive and current on his knowledge of the MegaPath service/product line."

, May 15, 2013

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Have feedback or interested in providing a MegaPath review? Email us at connectme@megapath.com.