MegaPath Service & Support Reviews

The MegaPath Support reviews below were submitted to a variety of independent review sites, as well as to MegaPath directly.

MegaPath customers think the world of our competitive pricing, reliable service, fast installations, fastidious installers, and knowledgeable account reps. Check out the MegaPath support reviews below to see what they think of our outstanding customer support staff.

We back our reliable, business-class services with U.S.-based, expert support available 24 hours a day, 7 days a week, every day of the year. Our friendly, helpful support staff have the technical knowledge to answer your questions and resolve any issues quickly. We also provide a wealth of user guides, user and administrator training, and other resources for our Voice and Unified Communications customers in our online Voice Learning Center. And, MegaPath customers have access to an easy-to-use self-service portal, where they can request technical support, pay their bill, and purchase, view, and manage services.

MegaPath customers can use self-service or select expert assistance. Online resources are always available, whether you need to chat with a support representative, pay your bill, download a phone user guide, order new service, or request training. Do all of this—and more—whenever and wherever it’s convenient for you.

Contact MegaPath any time, any day, and we’ll answer, with teams of knowledgeable customer support experts ready to assist 24/7/365. Call, chat, or sign into our customer portal to submit a support ticket.

 

"...we ended up with state of the art telecommunications features."

Rated 5/5 based on 5 customer reviews

"We are a small architectural firm with 15 employees and our phones are one of our most important tools. We needed to save money, but maintain all of the features a large company has as far as telecommunications resources are concerned. Megapath [sic] helped us with both, we saved money over our traditional phone service including eliminating our PBX technician costs and we ended up with state of the art telecommunications features."

(via VoipReview.org), January 24, 2014

"GREAT service!"

"GREAT service! Helpful, Considerate, Patient and Exceptional Follow-up!"

(via Yelp), September 26, 2013

"...the [MegaPath] VoIP phone system is working awesome!"

Rated 5/5 based on 5 customer reviews

"We're using MegaPath at one of our sales and service shops. Even though we are in a technology black hole, and wireless internet is our only option, the [MegaPath] VoIP phone system is working awesome! Running on a 6/6 Mbp/s connection and 7 phones we haven't had any issues with call quality or dropped calls. The phone manager has a plethora of features for how calls are routed, and there are plenty of support document [sic] to help you figure it out."

"If further support is needed, just give them a call and you will have a support rep that seems to enjoy his job, and is happy to help!"

(via Spiceworks), April 9, 2015

“…MegaPath support team is second to none..”

Rated 5/5 based on 5 customer reviews

“The MegaPath support team is second to none with fast, courteous, issue resolution.”

(via Trustpilot), August 8, 2017

"MegaPath has been a great Partner..."

Rated 4/5 based on 5 customer reviews

"MegaPath has been a great Partner with all our VOIP home office services and users. Yousuf our PM [Project Manager] has been awesome keeping up with all our orders, moves and issues. We have not experienced any issues with them. Thanks."

(via Spiceworks), April 3, 2014

"...good and stable provider of network services."

"I've always had responsive service from MP [MegaPath] to resolve an issue. Their level 2 and Core/design guys are good. I utilize their services from WAN design, credit card services to SSL access. I feel Megapath [sic] is a good and stable provider of network services. They definitely deserve consideration when making a decision when choosing a provider."

(via Yelp), 2013

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Have feedback or interested in providing a MegaPath review? Email us at connectme@megapath.com.