MegaPath Service & Support Reviews

The MegaPath Support reviews below were submitted to a variety of independent review sites, as well as to MegaPath directly.

MegaPath customers think the world of our competitive pricing, reliable service, fast installations, fastidious installers, and knowledgeable account reps. Check out the MegaPath support reviews below to see what they think of our outstanding customer support staff.

We back our reliable, business-class services with U.S.-based, expert support available 24 hours a day, 7 days a week, every day of the year. Our friendly, helpful support staff have the technical knowledge to answer your questions and resolve any issues quickly. We also provide a wealth of user guides, user and administrator training, and other resources for our Voice and Unified Communications customers in our online Voice Learning Center. And, MegaPath customers have access to an easy-to-use self-service portal, where they can request technical support, pay their bill, and purchase, view, and manage services.

MegaPath customers can use self-service or select expert assistance. Online resources are always available, whether you need to chat with a support representative, pay your bill, download a phone user guide, order new service, or request training. Do all of this—and more—whenever and wherever it’s convenient for you.

Contact MegaPath any time, any day, and we’ll answer, with teams of knowledgeable customer support experts ready to assist 24/7/365. Call, chat, or sign into our customer portal to submit a support ticket.

 

"So far so good, I do recommend these guys..."

"We recently moved our corporate office and replaced our T1 service, with MegaPath bonded T1 3.0M service. The salesman was on top of everything and the install went very smoothly. So far everything has been great. Tech support was quick when I called in about our IP block and router setup. So far so good, I do recommend these guys, if you are looking for good prices and good service."

(via Yelp), March 4, 2014

"Got installed fast!"

"Got installed fast! Awesome sales people and tech explained how he set up everything up. They were able to meet all of my needs. I have been installed for 20 days now and no problems."

(via Yelp), January 30, 2014

"Pricing is competitive and consistent. Support is exceptional…"

Rated 4/5 based on 5 customer reviews

"I have been a Megapath [sic] partner for almost 10 years. We have used them for VOIP and internet service for our customers throughout the U.S. We've been very fortunate to have a great account manager and access to the correct people that have made things happen in locations where connectivity was difficult.

We only recommend Megapath [sic] to our customers for internet access especially for enterprise customers.

Pricing is competitive and consistent. Support is exceptional, especially at level 2."

(via Spiceworks), April 30, 2014

"Tech support has been very responsive…"

"I am an IT professional and own and operate a company specializing in technology for the small business sector. I have been using Megapath's [sic] hosted voice for some of my clients for a few of years now. These clients have multiple locations as well as teleworkers and their desired call flow can be rather fluid at times. I have been very pleased with the flexibility of the system. Tech support has been very responsive and the technicians themselves are knowledgeable. I recently setup a call center for a client and was impressed with the web based supervisor app that allows you to see all of the activity associated with the call center agents. A great way to make sure employees are handling both call flow and the calls with customers themselves properly. So far after a few years I am still very pleased with the service."

(via Yelp), October 3, 2014

"Choosing MegaPath has worked out really well for us."

"We've been with MegaPath for 1 year now. We switched over from AT&T who had very unreliable internet service. Choosing MegaPath has worked out really well for us. We now have consistent internet and really good speed with a great price."

(via Yelp), March 21, 2014

"...bent over backwards to make sure our business was not interrupted."

Rated 4/5 based on 5 customer reviews

"VOIP for an Insurance Agency - After moving into our new location our old company had delayed our port and MegaPath set up temp numbers to forward and sent 3g hotshots so our office could function due to a speed issue with the dsl line. These people bent over backwards to make sure our business was not interrupted.

I would recommend Megapath [sic] to others based on my initial experience with them and feedback from co-workers."

(via VoipReview.org), November 12, 2014

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Have feedback or interested in providing a MegaPath review? Email us at connectme@megapath.com.