MegaPath Service & Support Reviews

The MegaPath Support reviews below were submitted to a variety of independent review sites, as well as to MegaPath directly.

MegaPath customers think the world of our competitive pricing, reliable service, fast installations, fastidious installers, and knowledgeable account reps. Check out the MegaPath support reviews below to see what they think of our outstanding customer support staff.

We back our reliable, business-class services with U.S.-based, expert support available 24 hours a day, 7 days a week, every day of the year. Our friendly, helpful support staff have the technical knowledge to answer your questions and resolve any issues quickly. We also provide a wealth of user guides, user and administrator training, and other resources for our Voice and Unified Communications customers in our online Voice Learning Center. And, MegaPath customers have access to an easy-to-use self-service portal, where they can request technical support, pay their bill, and purchase, view, and manage services.

MegaPath customers can use self-service or select expert assistance. Online resources are always available, whether you need to chat with a support representative, pay your bill, download a phone user guide, order new service, or request training. Do all of this—and more—whenever and wherever it’s convenient for you.

Contact MegaPath any time, any day, and we’ll answer, with teams of knowledgeable customer support experts ready to assist 24/7/365. Call, chat, or sign into our customer portal to submit a support ticket.

 

"I don't know why we didn't switch over sooner!"

"Recently switched over to Megapath [sic] from one of the other major providers and I couldn't be happier. The installation process was smooth and easy. There were a few minor hiccups after install but we smoothed them out. The customer service has been outstanding. I can say my service is much clearer and we are not having problems dropping calls like we were with our other provider. I don't know why we didn't switch over sooner!"

(via Google Plus), 2015

"GREAT service!"

"GREAT service! Helpful, Considerate, Patient and Exceptional Follow-up!"

(via Yelp), September 26, 2013

“…sales team and support have been wonderful…”

Rated 5/5 based on 5 customer reviews

“I would recommend this company. Even though we have had a couple bumps in the road, the sales team and support have been wonderful to work with. They have done everyone in [their] power to help in all aspects of the install. The training that you get with the packages was very helpful and the instructors were great in answering all of our questions.”

(via Trustpilot),

"...quick to respond."

Rated 5/5 based on 5 customer reviews

"We've had issues with our dsl service for the internet, but whenever we called Megapath [sic], they were quick to respond. They worked well with other providers to isolate the problems and get them resolved. Provided new options for alternative types of service and we are currently getting a new T1 line installed."

(via VoipReview.org), October 7, 2014

"They deliver a consistently good product..."

Rated 4/5 based on 5 customer reviews

"I have been ordering service with Megapath [sic] since it took over Covad. They deliver a consistently good product with good customer support and good technical support. I would recommend Megapath [sic] to other companies without hesitation."

(via Spiceworks), May 8, 2014

"...provides the best quality of service for VoIP services."

"According to my experience, Megapath [sic] provides the best quality of service for VoIP services. They add equipment to your location that guarantee[s] QoS, not like other providers, who just use the current equipment you may have.

And when it comes to customer support, they are really great. I highly recommend Megapath [sic] to any business."

(via Yelp), April 21, 2014

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Have feedback or interested in providing a MegaPath review? Email us at connectme@megapath.com.