MegaPath Service & Support Reviews

The MegaPath Support reviews below were submitted to a variety of independent review sites, as well as to MegaPath directly.

MegaPath customers think the world of our competitive pricing, reliable service, fast installations, fastidious installers, and knowledgeable account reps. Check out the MegaPath support reviews below to see what they think of our outstanding customer support staff.

We back our reliable, business-class services with U.S.-based, expert support available 24 hours a day, 7 days a week, every day of the year. Our friendly, helpful support staff have the technical knowledge to answer your questions and resolve any issues quickly. We also provide a wealth of user guides, user and administrator training, and other resources for our Voice and Unified Communications customers in our online Voice Learning Center. And, MegaPath customers have access to an easy-to-use self-service portal, where they can request technical support, pay their bill, and purchase, view, and manage services.

MegaPath customers can use self-service or select expert assistance. Online resources are always available, whether you need to chat with a support representative, pay your bill, download a phone user guide, order new service, or request training. Do all of this—and more—whenever and wherever it’s convenient for you.

Contact MegaPath any time, any day, and we’ll answer, with teams of knowledgeable customer support experts ready to assist 24/7/365. Call, chat, or sign into our customer portal to submit a support ticket.

 

"The customer service was great…"

Rated 5/5 based on 5 customer reviews

"MegaPath was the selected vendor of my company before I started working for them. I did not know the quality of the services that they provided until we had a major issue with our internal network and it was necessary MegaPath support. The customer service was great and they provided the replacement equipment in less that 24 hours."

(via Spiceworks), September 8, 2014

"GREAT service!"

"GREAT service! Helpful, Considerate, Patient and Exceptional Follow-up!"

(via Yelp), September 26, 2013

"Choosing MegaPath has worked out really well for us."

"We've been with MegaPath for 1 year now. We switched over from AT&T who had very unreliable internet service. Choosing MegaPath has worked out really well for us. We now have consistent internet and really good speed with a great price."

(via Yelp), March 21, 2014

"...light years ahead of our previous provider..."

Rated 5/5 based on 5 customer reviews

“All I can say is that Megapath (sic) is light years ahead of our previous provider. Our monthly bill is much lower, the features are great and our limited interactions with customer support have been positive.”

(via WhichVoIP), March 07, 2016

"MegaPath is AWESOME!!"

Rated 4/5 based on 5 customer reviews

"MegaPath is AWESOME!! - Our growing business needed a new phone system and MegaPath has been great to work with. From the beginning our Project Manager was awesome at setting up our entire system and getting it up and running. Now anytime we have issues or question regarding our system, EVERY Voice Operations employee we speak with is courteous, knowledgeable, professional and wonderful to work with; they have worked hard to answer or fix any issues we have. This company is the way to go!!!"

(via VoipReview.org), December 8, 2014

"...efficient and reliable technical support!"

"I work for a manufacturer of VoIP devices that are often integrated with Megapath [sic]. Among the many sales and technical support departments for hosted VoIP providers, Megapath [sic] stands out as providing efficient and reliable technical support! "

(via Yelp), April 22, 2014

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Have feedback or interested in providing a MegaPath review? Email us at connectme@megapath.com.