MegaPath Service & Support Reviews

The MegaPath Support reviews below were submitted to a variety of independent review sites, as well as to MegaPath directly.

MegaPath customers think the world of our competitive pricing, reliable service, fast installations, fastidious installers, and knowledgeable account reps. Check out the MegaPath support reviews below to see what they think of our outstanding customer support staff.

We back our reliable, business-class services with U.S.-based, expert support available 24 hours a day, 7 days a week, every day of the year. Our friendly, helpful support staff have the technical knowledge to answer your questions and resolve any issues quickly. We also provide a wealth of user guides, user and administrator training, and other resources for our Voice and Unified Communications customers in our online Voice Learning Center. And, MegaPath customers have access to an easy-to-use self-service portal, where they can request technical support, pay their bill, and purchase, view, and manage services.

MegaPath customers can use self-service or select expert assistance. Online resources are always available, whether you need to chat with a support representative, pay your bill, download a phone user guide, order new service, or request training. Do all of this—and more—whenever and wherever it’s convenient for you.

Contact MegaPath any time, any day, and we’ll answer, with teams of knowledgeable customer support experts ready to assist 24/7/365. Call, chat, or sign into our customer portal to submit a support ticket.

 

"We've had great serviceā€¦ over the past dozen years..."

Rated 5/5 based on 5 customer reviews

"We've had great service from MegaPath over the past dozen years that they have been working with us in our Washington, DC facility."

(via Spiceworks), 2014

"We are extremely pleasedā€¦"

Rated 5/5 based on 5 customer reviews

"MegaPath was very diligent and timely with our Business cable order. Megapath's [sic] Project Management team kept us informed and up to date on the necessary TWC build process, installation time frame, completion date of build and provided exemplary customer service and technical support throughout the entire process. We are extremely pleased with our MegaPath experience!"

(via Spiceworks), 2014

"They deliver a consistently good product..."

Rated 4/5 based on 5 customer reviews

"I have been ordering service with Megapath [sic] since it took over Covad. They deliver a consistently good product with good customer support and good technical support. I would recommend Megapath [sic] to other companies without hesitation."

(via Spiceworks), May 8, 2014

"Our account rep... is absolutely wonderful."

"The Salvation Army works with megapath [sic] on many projects. Our account rep Yousuf khan is absolutely wonderful. He does everything we ask, and works with a sense of urgency. We recommend Yousuf and the irvine megapath [sic] team for all of your telecom needs."

(via Yelp), December 27, 2013

"...Kind, helpful, friendly, and with the kind of attitude you can only hope and wish for when dealing with a telecom company..."

"I don’t know where you find the people you hire to work for MegaPath; but without exception, every single person I have spoken to at MegaPath has been such a pleasure to deal with! Kind, helpful, friendly, and with the kind of attitude you can only hope and wish for when dealing with a telecom company. Please pass on this message, along with my thanks, to the management of MegaPath. All the best, Vickie."

(via email), May 4, 2014

"The MegaPath team made it easy and the voice quality is amazing."

"The transition to Megapath [sic] went very smoothly. The setup of the equipment was very professional and the port of the phone numbers was quick and painless... most of the users are not even aware that we changed providers. The Megapath team made it easy and the voice quality is amazing."

(via Google Plus),

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Have feedback or interested in providing a MegaPath review? Email us at connectme@megapath.com.