MegaPath Service & Support Reviews

The MegaPath Support reviews below were submitted to a variety of independent review sites, as well as to MegaPath directly.

MegaPath customers think the world of our competitive pricing, reliable service, fast installations, fastidious installers, and knowledgeable account reps. Check out the MegaPath support reviews below to see what they think of our outstanding customer support staff.

We back our reliable, business-class services with U.S.-based, expert support available 24 hours a day, 7 days a week, every day of the year. Our friendly, helpful support staff have the technical knowledge to answer your questions and resolve any issues quickly. We also provide a wealth of user guides, user and administrator training, and other resources for our Voice and Unified Communications customers in our online Voice Learning Center. And, MegaPath customers have access to an easy-to-use self-service portal, where they can request technical support, pay their bill, and purchase, view, and manage services.

MegaPath customers can use self-service or select expert assistance. Online resources are always available, whether you need to chat with a support representative, pay your bill, download a phone user guide, order new service, or request training. Do all of this—and more—whenever and wherever it’s convenient for you.

Contact MegaPath any time, any day, and we’ll answer, with teams of knowledgeable customer support experts ready to assist 24/7/365. Call, chat, or sign into our customer portal to submit a support ticket.

 

"Pricing is competitive and consistent. Support is exceptional…"

Rated 4/5 based on 5 customer reviews

"I have been a Megapath [sic] partner for almost 10 years. We have used them for VOIP and internet service for our customers throughout the U.S. We've been very fortunate to have a great account manager and access to the correct people that have made things happen in locations where connectivity was difficult.

We only recommend Megapath [sic] to our customers for internet access especially for enterprise customers.

Pricing is competitive and consistent. Support is exceptional, especially at level 2."

(via Spiceworks), April 30, 2014

"The customer service was great…"

Rated 5/5 based on 5 customer reviews

"MegaPath was the selected vendor of my company before I started working for them. I did not know the quality of the services that they provided until we had a major issue with our internal network and it was necessary MegaPath support. The customer service was great and they provided the replacement equipment in less that 24 hours."

(via Spiceworks), September 8, 2014

“Stellar Service!”

Rated 5/5 based on 5 customer reviews

“I have always received courteous, professional, and quick service regarding my issues. Most have been resolved on the first phone call.”

(via Trustpilot), August 10, 2017

"I would recommend Megapath…"

Rated 5/5 based on 5 customer reviews

"Account rep was very professional as well as helpful in providing possible solutions for our needs. I would recommend Megapath [sic] to others based on my initial experience with them and feedback from co-workers."

(via VoipReview.org), September 23, 2014

"Fast setup, great tech people, informative sales."

"Recently working with Megapath [sic] and nothing but good things to say. Fast setup, great tech people, informative sales."

(via Yelp), November 5, 2013

"...Kind, helpful, friendly, and with the kind of attitude you can only hope and wish for when dealing with a telecom company..."

"I don’t know where you find the people you hire to work for MegaPath; but without exception, every single person I have spoken to at MegaPath has been such a pleasure to deal with! Kind, helpful, friendly, and with the kind of attitude you can only hope and wish for when dealing with a telecom company. Please pass on this message, along with my thanks, to the management of MegaPath. All the best, Vickie."

(via email), May 4, 2014

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Have feedback or interested in providing a MegaPath review? Email us at connectme@megapath.com.