MegaPath Service & Support Reviews

The MegaPath Support reviews below were submitted to a variety of independent review sites, as well as to MegaPath directly.

MegaPath customers think the world of our competitive pricing, reliable service, fast installations, fastidious installers, and knowledgeable account reps. Check out the MegaPath support reviews below to see what they think of our outstanding customer support staff.

We back our reliable, business-class services with U.S.-based, expert support available 24 hours a day, 7 days a week, every day of the year. Our friendly, helpful support staff have the technical knowledge to answer your questions and resolve any issues quickly. We also provide a wealth of user guides, user and administrator training, and other resources for our Voice and Unified Communications customers in our online Voice Learning Center. And, MegaPath customers have access to an easy-to-use self-service portal, where they can request technical support, pay their bill, and purchase, view, and manage services.

MegaPath customers can use self-service or select expert assistance. Online resources are always available, whether you need to chat with a support representative, pay your bill, download a phone user guide, order new service, or request training. Do all of this—and more—whenever and wherever it’s convenient for you.

Contact MegaPath any time, any day, and we’ll answer, with teams of knowledgeable customer support experts ready to assist 24/7/365. Call, chat, or sign into our customer portal to submit a support ticket.

 

"MegaPath is AWESOME!!"

Rated 4/5 based on 5 customer reviews

"MegaPath is AWESOME!! - Our growing business needed a new phone system and MegaPath has been great to work with. From the beginning our Project Manager was awesome at setting up our entire system and getting it up and running. Now anytime we have issues or question regarding our system, EVERY Voice Operations employee we speak with is courteous, knowledgeable, professional and wonderful to work with; they have worked hard to answer or fix any issues we have. This company is the way to go!!!"

(via VoipReview.org), December 8, 2014

"I had a great experience with Megapath install. I'm getting consistently good speeds..."

Rated 5/5 based on 5 customer reviews

"I had a great experience with Megapath [sic] install. Their installer was professional and well versed in networking. Everything was working flawlessly before he left and continues to work flawlessly. I'm getting consistently good speeds and have no trouble streaming and gaming. I would use Megapath over Comcast any day.

(via Spiceworks), July 15, 2015

"My experience with MegaPath has been Positive!!"

"My experience with MegaPath has been Positive!! I have better phones and internet service at a much lower cost, and that's good to me. In addition a 24hrs phone support team and Sales team that is always ready to help."

(via Yelp), January 31, 2013

"They have always met their SLAs..."

"I have dealt with Covad for many years and the move to MegaPath was nothing more than a name change to me and my company. I have no issues with support – connection – equipment issues. They have always met their SLAs that they have...I have to say since I started using Covad/MegaPath – I have not missed a startup date at one of my branches."

, March 14, 2015

"We've had great serviceā€¦ over the past dozen years..."

Rated 5/5 based on 5 customer reviews

"We've had great service from MegaPath over the past dozen years that they have been working with us in our Washington, DC facility."

(via Spiceworks), 2014

"MegaPath has been a great Partner..."

Rated 4/5 based on 5 customer reviews

"MegaPath has been a great Partner with all our VOIP home office services and users. Yousuf our PM [Project Manager] has been awesome keeping up with all our orders, moves and issues. We have not experienced any issues with them. Thanks."

(via Spiceworks), April 3, 2014

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Have feedback or interested in providing a MegaPath review? Email us at connectme@megapath.com.